They can hire the best talent yet of location, remove silos, and promote collaboration between teams and locations around the world. Adopting a remote access strategy offers companies much flexibility in employee collaboration and productivity.
A recent study found about 80% of surveyed companies plan to keep some degree of remote work in the post-pandemic era. Companies also enjoy the benefit of addressing their customers’ needs from virtually anywhere in the world at reduced manpower costs.Įstablishing a strong remote desktop connection has only grown more prevalent today. Remote desktop access helps more than the customers. Tools like TeamViewer and its alternatives take it one step further by letting users not only connect but also control the devices, as seen historically with remote support.īusinesses have used remote IT service as a standard customer service solution for years to deliver quick response time around the clock. As its name suggests, remote access allows users to connect to devices and access files on a network from any location.
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